Testimonials from our Surrey Home Care Customers

How our home care services helped our customers

"Since July you have kindly arranged for Kirkwood Care to help my husband with personal care and also, for one day per week, to provide a carer to remain in the home all day while I went to work. My husband's health has improved considerably over the past few weeks. He now no longer feels he needs a carer during the day as he can walk reasonably well in the house and fend for himself if I am not at home. We have been extremely pleased with the standards of care and carers and the flexibility Kirkwood have shown in arranging day care when my work schedule was not organised properly in advance. Although it made no practical difference to us I was impressed that the carers who came to our home both had an excellent command of English, so there was never any chance of confusion or misunderstandings. I have been very grateful and sincerely hope not to have to call upon your assistance again!"

Elisabeth, Guildford

 

 "We wish as a family to convey our sincere thanks to all of your staff that cared so well for Roy during his illness. George misses your visits and sends his heartfelt thanks to you all!"

George, Ann and Margaret, Guildford

 

 "This is to say a big thank you for looking after my mum so well. It’s been a difficult few weeks, made so much easier knowing the wonderful care mum gets from you all. I know she can be difficult but you all always treat her with such kindness. It really means a lot, and I know she may not say it often but appreciates all you do, so many thanks from all of us."

Caroline, Guildford

 

"I very much appreciated the personal approach and flexible support provided by Kirkwood Care."

Pam, Woking

 

 "I'm very happy with Kirkwood Care because their carers are of excellent quality and they look after my wife and me well. I would very much recommend them to anyone wanting help."

Graham, Woking

 

 "Kirkwood are very good to me. The carers are friendly - I'd like to say all the girls always do what they can for me."

Betty, Guildford

 

 "My 92 year old father-in-law was very well looked after by Jane and her team of carers. At times he could be awkward but they dealt with the situations in a caring and professional manner. They never missed any of their slots and always greeted him by name on arrival.

His carers assisted him with his washing and dressing in the morning and gave him his dinner at lunch time. His medication was given to him morning and evening.

By having Kirkwood Care look after my father-in-law it enabled him to stay in his house longer. I would certainly recommend their services."

Pam, Guildford

 

 


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The staff were all very knowledgeable
Care Quality Commission,